Shipping policy
*All shipping charges include handling, order processing, item selection, packaging and transportation of items.
**Total delivery time includes processing and carrier transit time. Business days do not include Saturdays, Sundays, or holidays.
Standard
Our Standard Shipping combines the capabilities of UPS, USPS, and several regional carriers to deliver packages to you more efficiently.
This allows packages to arrive on Saturday as well as any other business day. Tracking is available through our website, your confirmation or shipment emails, and will indicate the estimated delivery date.
This shipping method is available for shipments to the contiguous U.S. states, Alaska, Hawaii, U.S. Territories, PO Boxes and APO/FPO addresses. Shipping outside the contiguous U.S. states may experience longer transit times.
Expedited and Premium
This shipping method is available for shipments to contiguous U.S. states, Alaska and Hawaii addresses only. Pickup Same Day Delivery is a service we offer to local customers. The Same Day Delivery order cutoff time is 1:15pm central time. Orders placed after the cutoff time will deliver the following day.
WOF Kollection Processing Time
Orders are typically processed for shipment in 3 to 5 business days unless order a backorder. Shipping Restrictions
Not all Shipping Methods are available for all shipping addresses. Refer to the Shipping details above for available Shipping Methods for your address.
All orders containing Hazardous Materials have restrictions. See below for details.
Hazardous Materials
Certain items in your order may be considered Hazardous Materials (HAZMAT). Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals).
The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Therefore, these items cannot be shipped to all addresses.
All orders containing Hazardous Materials must be shipped via Standard and cannot be shipped via Expedited or Premium. All orders containing Hazardous Materials can only be shipped to addresses within the contiguous U.S. states and cannot be shipped to Alaska, Hawaii, U.S. Territories, PO Boxes or APO/ FPO addresses