FAQ

FAQ:
1. Why my tracking number is invalid?
We have sent out your order already, because of the current Convid-19 outbreaks, the express information will be updated after the package arrives in your country USA customers order will arrive sooner, so do not worry, you can check the tracking information after 1-2 days, if the status did not been updated after the time, please contact us back again. 
2.Why is my order number not updated for a long time?
Thanks for shopping from BBMS. We already sent your package out, please don’t worry. Due to recent international logistics issue, tracking information can only update once it arrives in your destination country. Flat rate shipping often takes 3-7 BUSINESS DAYS. Also because of the current Convid-19 outbreaks, all packages may encounter a 7-10 days delay. 
3.Why did the order number just create a USPS label, but when I ask for the USPS, they said that the seller did not ship?
Currently, package is in transit and hasn't arrived in your country only USA orders arrive with USPS tracking. As soon as it arrived in your country, your local branch of USPS  would record it online and tracking information would also be updated.
4.Why I didn't receive all my items, I missing some items in my order?
Your order may be split into several packages, some items could be shipped in another package and still on the way to you. Or they were out of stock and have been cancelled, the refund was issued to the account you paid with this order. If that's not the case, please contact our customer service for checking.
5.Can I get a refund if I order the wrong item?
(Attention: NO) "No Return, No Refund " Please make sure you order the correct item.

FAQ About Human Hair For Braiding

 

  • Question: Is this bundle?
  • Answer: Dear customer, this bulk human hair is different from bundles. Bulk human hair is no weft, but bundles have weft so that bundles can be fixed into your own hair. Please pay attention to the product description and the pictures showing the details of bulk human hair no weft.
  • Question: How can I check the length of this bulk human hair for braiding?
  • Answer: Dear customer, please stretch the bulk human hair from the top to the end if you want to check the length, then you can measure the length.
  • Question: Can this micro braiding hair be curled and straightened?
  • Answer: Yes dear customer. Bulk human hair for braiding is made of 100% unprocessed Brazilian virgin human hair, so it can be straightened and curled. Please pay attention to the setting temperature of your hair straightener and curling iron, if the temperature is too high, the bulk human hair will be damaged. The setting temperature we recommend is under 170℃.
  • Question: How long will the deep wave bulk human hair for braiding last?
  • Answer: Dear customer, it can last several months after being braided. The using life of braiding hair for micro braids depends on your daily habits. If you care the bulk human hair with correct methods, it can be bouncy and glossy for several months.
  • Question: How many bundles can I get if I purchase one pack human hair bulk?
  • Answer: Dear customer, if you purchase one pack, you will get two bundles. One pack includes two bundles. The weight of one pack is 100g, and the weight of single bundle is 50g. If you like full head braids, we recommend you purchase 3-4 packs.
  • Question: Can this human braiding hair be bleached and dyed?
  • Answer: Yes. This deep wave bulk human hair no weft is made of 100% Brazilian virgin human hair. Please use professional hair dye and conditioner if you want to bleach and dye this bulk human hair so that the hair won't be damaged.
  • Question: Is it real human hair?
  • Answer: Yes dear. Our bulk human hair no weft is made of 100% unprocessed Brazilian virgin human hair, no strange smell and chemical free. You can test it by burning it. After being burnt, the synthetic hair will become into the sticky balls, and smells bad with black air when it's being burnt.

BBMS BRAND BOSS

1999, when my father died, I was clueless. I knew I lost my father, and I also lost my mother to the system. I asked God this prayer. I was crying out, not knowing what to do. The first thing I did was pick up a comb. "Why a comb I don't understand, Lord"? I prayed, asking for help. The comb was my help. That was the day I became a Braider. God gave me this gift. That's how I became a provider for my family. I didn't know about braiding hair, but do it when God provides you with something.
For many years, I braided hair and stopped braiding over 12 years. I didn't want to braid hair anymore. When my son Sipp left, I went into a deep depression once again, crying out to God the same prayer. Lord, help me stay focused. Once again, I picked up another comb. That's the Day God inspired me to become Braids By MamaSipp. I don't understand my purpose, Lord. I gave you this gift many years ago, and you walked away; you asked again, and I gave it back. Now you are crying out to me again, ready to walk away. Years ago, you didn't understand your purpose, so I gave you this gift. I took you through everything I took you through so you can understand your strength. "You Can't Break A Woman Who Gets Her Strength From God." Remember, I gave you that to prepare you for what's coming. God, I'm understanding now. Every time I do anyone's hair, I pray before getting started. Braiding isn't something I woke up and said I wanted to do. God blessed my hands. Watching my mother fight Breast Cancer inspired me to start BBMS Organic Products.
God is working through me. We all have a purpose, so please allow God to use you.

BBMS BRAND THE COLOR PINK represents a symbol of support for a cure.

BEAUTIFUL, BOLD, MAGNIFICENT & SPECTACULAR